Privacy Policy

Privacy Policy

TheQTickets.com has created this privacy policy to demonstrate our firm commitment to protecting your personal information and to inform you how we handle your information. This privacy policy only applies to transactions made and data gathered on the www.theqtickets.com web sites. Each time you visit the Site or provide us with information, by doing so, you are accepting the practices described in this privacy policy at that time. This privacy policy was last revised on July 31, 2007.

Your IP Address
Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you and all visitors to the site.

Information We Collect From You
In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect personal information (i.e. information that could be used to contact you such as full name, postal address, phone number and email address), financial information (e.g. passwords and credit card numbers) and demographic information (zip code, hometown, gender, purchase history information and age) from you. Please note that nowhere on the Site do we knowingly collect personal information from children under the age of 18.

Information Other Web Sites Collect From You
On the Site, we place links to other web sites operated by other parties. When you click on these links and visit these other web sites, this privacy policy does not apply to these other web sites. Consequently, the operators of these other web sites may collect different kinds of information about you and may use and disclose that information in different ways than we would if it were collected on our Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

How We Use Personal Information
We use your personal information to help us efficiently perform transactions on the Site, to deliver the services you have requested, to contact you when necessary in connection with events for which you purchased tickets on the Site (including event confirmations, changes and cancellations), and to send you information, offers and other promotional materials from TheQTickets.com. We carefully select the information we send to you and attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information. The Site provides you with the option of declining to receive offers from (TheQTickets.com) by "opting-out" of receiving this type of communication. To process transactions on the Site, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, order fulfillment and sweepstakes and promotional fulfillment. We require these entities not to use your information for any other purpose.

By purchasing, or making reservations for, products or services, electing to receive communications (such as emails) or electing to participate in contests or sweepstakes, your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy of TheQTickets.com. We may also disclose specific information when we determine that such disclosure is necessary to comply with law, to cooperate with law enforcement or to protect the interests or safety of TheQTickets.com.

How We Use Financial Information
We use your financial information to check your qualifications, to bill you for products and services and to enable you to participate in discount, rebates and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity that uses financial information on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine necessary to process your transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process the transaction. By participating in programs offered on the Site that are administered by third parties or that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Any of these various third parties are authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control.

How We Use Demographic Information
We use demographic information to tailor the Site and communications to the interests of our users. Your demographic information is used on a non-anonymous basis. This information will help us bring you offers relevant to your location and sports interests.

Our Security Precautions
The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction. Our security provider is GeoTrust. Tickettransaction.com is scanned daily by ControlScan to guarantee that our site is protected and safe against online intrusions.

Our order processing site is tested and certified daily to pass the ControlScan Security Scan.

How You Can Update Your Email, Personal Information, & Other Account Information
You can contact us with any updates. If you have any questions or concerns about this privacy policy, the practices of the Site, or your dealings with the Site, please contact us


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Disclaimer


We are not affiliated with the Quicken Loans Arena, or any of the shows playing there. We are an intermediary between buyers and ticket brokers for the purchase of hard to find event tickets. Ticket prices on our site may be higher than face value.

Featured Concerts


Many concerts at the Quicken Loans Arena sell out in a matter of minutes, or even less than a minute, but TheQTickets.com always has tickets for sold out shows. And instead of just giving you one option for where to sit, we can offer you hundreds and sometimes thousands of different seats for Quicken Loans Arena concerts. That allows you to pick your preferred seating location and find the best value for you dollar.